Toowoomba Regional Council (AU) expands Infor Pathway UX deployment
Toowoomba Regional Council is a long-standing user of Infor Pathway UX, which represents the organization’s core business management platform, and is used to support all key areas—from property and rates accounting to customer service and receipting. However, until recently, Toowoomba used a third-party system for management of its sundry debtors. Toowoomba Regional Council typically has around 2,300 debtors to manage at any one time.
Having undertaken a review of its systems, the council decided to migrate its sundry debtor management, which relied on several manual processes, to Infor Pathway UX Debtors. The decision was based on the integration benefits the council would stand to achieve, as well as its functionality, familiarity, and ease of use.
View the full case study here.
City of Melville (AU) paves digital path for future with Infor
In 2023, the City of Melville embarked on a transformative journey towards a cloud-first approach as part of its digital evolution strategy. Recognizing the need to modernize and streamline operations, the city sought to reduce its IT footprint and enhance scalability and flexibility. By reducing its reliance on internal infrastructure, it was able to free up IT resources to support a more streamlined, paperless environment, allowing the team to focus more on innovation and expanding service provisioning.
With a rich two-decade-long history of using Infor Pathway, the City of Melville aimed to preserve its core capabilities and functionality, which worked well for the organization, but migrate to the cloud to capitalize on a more scalable, resilient, and flexible cloud architecture.
