Cardinia Shire Council, based in Victoria, is tasked with delivering a wide range of services to its rapidly growing community. With an expanding workforce and a shift towards hybrid working models, the council recognised the need to modernise its mail management system. The goal was to better support staff, enhance operational efficiency and streamline processes.
By implementing Bing’s EasyPost Virtual Mailroom solution, Council successfully simplified its mail operations, increased transparency, offered digital delivery options and provided staff with the flexibility to manage correspondence remotely.